Bioelixia offers a curated collection of restorative wellness essentials, including magnesium-rich body care, professional-grade dry brushes, and mineral therapy tools designed to transform your daily routine into a high-performance ritual of rejuvenation.
Because we strive to get your ritual essentials to you as quickly as possible, our processing window is brief. If you need to make an adjustment, please contact our support team immediately, and we will do our best to assist before your package begins its journey.
We want you to feel fully restored by your Bioelixia experience. We offer a 14-day return policy for unused products in their original, ritual-ready packaging. Once received, refunds are typically processed back to your original payment method within 5–7 business days.
To ensure a seamless checkout, we accept all major credit and debit cards, secure digital wallets (Apple Pay, Google Pay), and various encrypted online payment options.
Yes, our Ritual Collective program rewards your commitment to self-care. Members earn "Vitality Points" on every purchase, which can be redeemed for exclusive discounts, early access to new mineral launches, and special birthday rewards.
Our dedicated support team is here to guide you. You can reach us via the contact form on our website, through our live chat, or by emailing us directly. We aim to respond to all inquiries within one business day.
The best way to stay connected is by joining our SMS list, The Ritual Journal. You’ll receive exclusive wellness guides, early access to product drops, and invitations to community events. You can also follow us on social media for daily restoration tips.
Each of our product pages includes a "Ritual Guide" to help you choose between varying bristle strengths and mineral concentrations. If you need personalized advice for sensitive or reactive skin, please reach out to our team for a tailored recommendation.